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Ticket Linking

Connect related tickets to track dependencies, duplicates, and blockers without merging them together.

Adding a link

Open a ticket and look for the Links section in the detail sidebar. Click Add Link, then choose the relationship type and search for the target ticket by number or title.

Relationship types

| Type | Meaning | |------|---------| | Related | General connection, no direction | | Blocks | This ticket blocks the linked one | | Blocked by | This ticket is blocked by the linked one | | Duplicates | This ticket duplicates the linked one | | Duplicated by | The linked ticket duplicates this one |

Relationships are bidirectional (linking A as "blocks" B automatically shows B as "blocked by" A. Blocked tickets carry a visual indicator on the board, and you can filter by "has blockers" to pull up everything that's stuck) surfacing dependency chains is the main reason to reach for Blocks / Blocked by over a plain Related link.

Viewing links

All links appear in the ticket detail sidebar. Each shows the linked ticket's number, title, status, and relationship type. Click any link to jump to that ticket.

Cross-referencing

Mention a ticket number (e.g. #142) in a comment or description and it becomes a clickable reference. This doesn't create a formal link but makes navigation easy.

When to link vs. merge

  • Link when tickets are related but represent distinct issues or tasks.
  • Merge when the same problem was reported multiple times and you want a single source of truth.
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