See every support ticket on one board
Fesk turns incoming requests into cards, applies your routing rules, and shows the team what needs attention next.
Free for up to 3 users • No credit card needed • Cancel anytime
What's included
A practical set of tools for handling support work.
Visual Swimlane Boards
Your tickets live on a board with columns like Open, In Progress, and Closed. Drag a card to move it forward.
Automation Rules
Route tickets to the right person, fire off notifications, and update statuses automatically.
SLA Tracking
Set response and resolution deadlines. Fesk warns you as a ticket approaches either one.
Team Collaboration
Mention a teammate, leave an internal note, and see ticket changes as they happen.
Webhooks & API
Outgoing webhooks cover ticket events, and the REST API provides read and write access for custom integrations. Ready-made app connectors are still limited.
Analytics & Reports
Track ticket volume, backlogs, response times, and team workload. Export reports when you need the raw data.
One board, different teams
Customer support
Turn customer emails into tickets, assign an agent, and track each reply through to resolution.
Internal IT requests
Keep access requests and equipment issues in one queue, with priorities and a clear owner.
Product feedback
Collect bug reports and feature requests, link duplicates, and follow progress on the board.
Try Fesk with a few real tickets
Create a workspace, invite your team, and see how your queue looks on the board.
Up to 3 active users free. From 4 active users: $5 per active user/month for all active users.